Casualruby

Casualruby©Double-sided Van Gogh Sunflowers Umbrella

$49.90 USD

~~$0.00 USD~~ $49.90 USD

Sale Sold out

Shipping calculated at checkout.

Style Sunflower Garden

Description

United States & Canada: 7-15 days.
European Regions: 7-12 days.
Japan: 3-7 days.
United Arab Emirates (UAE): 5-10 days.
Please note that these are estimated delivery times and can vary based on external factors outside of Casualruby’s and our courier's control. These factors can include, but are not limited to, extreme weather conditions, technical malfunctions, and customs delays.

At Casualruby, we're committed to delivering our handcrafted treasures to you, no matter where you are in the world. Every piece is a culmination of meticulous craftsmanship, personalized customization, and our brand's promise of quality.

Production Time:

Our entire collection is custom-made to ensure you receive a piece that is truly yours. We have partnered with China's premier Tote Bag factories, where skilled artisans bring Casualruby’s designs to life. Due to the detailed nature of our handcrafted items, please allow 2-5 days for production.

Shipping & Delivery:

Once your customized order is crafted to perfection, it is handed over to our trusted logistics partners for delivery. We strive to ensure that your purchase reaches you in pristine condition and in a timely manner. Here are our estimated shipping times based on regions:

Tracking Your Order:

Once your order has been dispatched, we will provide you with a tracking number, allowing you to follow your handcrafted item's journey from our factory to your doorstep.

In Conclusion:

We appreciate your patience and understanding as we work to provide you with a piece that is not only of exceptional quality but also uniquely yours. For any queries or concerns regarding our shipping policy or the status of your order, please feel free to contact our dedicated customer service team.

Thank you for choosing Casualruby – where craftsmanship meets world-class delivery.

How to care

How to Clean Your Tote

Things to do:

Add dish soap + water into a bowl and mix
Use a damp cloth with the solution and clean the dirty spots
Scrub lightly in a circular motion
Hang/Air dry your tote

Things NOT to do:

Don't put your tote in the washers or dryer
Never soak your tote
Do not iron your tote

Shippings & Returns

Processing Time

Almost all orders will be shipped out within 12-48 hours.

Shipping Time

RegionTimeframeTaxNorth America7-15 Business daysTax-FreeEurope, Asia, Oceania5-12 Business daysTax-FreeUnited Kingdom4-8 Business daysTax-FreeOther countries5-21 Business daysDepends on country

Shipping Partners

USPS, UPS, FedEx, DHL, Royal Mail, etc.

Track Your Order

Once shipped, you will receive the tracking number in your mailbox.

Order Cancellations

Orders can only be cancelled before they are shipped

Less than 24 hours (Haven't been shipped):
5% cancellation fee
24 hours or more (Haven't been shipped):
25% cancellation fee
Once shipped: Cannot be canceled

To request cancellation, please email us at casualruby@gmail.com with your order details.

Refund Policy

You can get a refund in the following cases:

Never received your order -
Full refund, or resend it for you if you're willing to wait.
Received the wrong product -
Provide us with photos of the wrong product and we will refund or resend a correct product for you.
Received the damaged product -
If caused by the carrier, file a complaint with the carrier and we will assist you. If it's a product quality problem, provide photos/videos for a refund or replacement.

All refund requests must be submitted within 30 days of delivery.